If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Select "Search automatically for updated driver software", wait for the process to complete. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. 2. A faulty USB port/cable, or a damaged USB hub on PC, 2. You can open Device Manager to check and fix the issue. You can set it to run automatically to your schedule. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. Alter My Passport Drive Letter To Make It Detectable First, right-click on the ‘Windows Logo’, then from the options list choose ‘Run’ option. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  Just pick the time and frequency to back up important files from your system onto your My Passport … Step 4. Step 7. Then restart PC and you can check out whether the problem still exists or not.Â. Right-click on the Windows icon and select "Device Manager". The first … When checking WD My Passport in Disk Utility, you could have two results: 1. 3. If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Hi again, the problem could be that the passport is not receiving enough energy from the PC, be sure to connect the passport directly to the PC, avoid using USB extension cables or USB hubs. Let it manage your storage drive: resize, format, delete, clone, convert, etc. 4. My Passport Ultra not showing up in My Computer, WD My Passport Ultra not showing up in Computer Windows 7/Windows 10/Windows 8/Windows Xp/Windows Vista PC, recover data from Not Recognized My Passport Ultra not showing up in Computer, best Western Digital external hard drive data recovery software help you recover MS word,excel, pictures, music, video files from WD My Passport Ultra … The WD My Passport drive allows you to back and saves your files.Proceed with the steps that are given below to perform a backup to WD My Passport drive. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. Check the cable and port. Step 6. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. It does recognize the older 1G WD MyPassport. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. 2015 MacPro. Right-click on Unknown device > select Properties. Copyright © EaseUS. Not to worry. Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. Hopefully you find this article helpful. ALL RIGHTS RESERVED. Feel free to leave a comment below. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. Plug it to another USB port. Go to Details tab > Set Property to be Hardware Ids. For further issues related to the WD passport, check the questions and answers below. Repeat to uninstall each USB controller one by one. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. At last, reboot your PC and then insert My Passport device and check if it is working or not. It’s taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don’t think this should be a problem. Your computer may not even able to detect it from File Explorer. If you need more space, delete some useless files on it to free up space. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. (If you are not professional, please try this tip. Step 2. Accordingly, there are many reasons that may cause your external hard drive not showing up. For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. Replacing the USB cable. (This requires the Pro version which comes with full support and a 30-day money back guarantee. Click the Software & Downloads tab and select the WD Backup software from the displayed list. ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. Or you can take your WD drive to a local hard drive repair center for professional help. EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Universal USB controllers drivers are outdated. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. Step 2. My Western Digital My Passport is not being detected. Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. If not, WD Backup will not see the drive. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. WD My Passport Ultra Not Detected in Windows 10 [Solved]. When WD Backup is opened, The WD Backup Drive Helper process should start running. Fix Device Driver Problems. Reinstall USB Controller. Step 4. As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. A simple partition tool to manage disk space in Windows 10, Brithny updated on Step 2. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Cntl … In Control Panel, go to Devices and Printers. I have a WD Ultra Passport. If there is no letter, try to assign one. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. You may even try it on a Windows PC. Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; 1. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. All-round disk & partition management software for personal and commercial use. Expand Device Manager and right-click the WD My Passport Ultra drive. WD Backup does not see my drive. 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Step 1. Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. WD Passport is not showing under Computer Menu I bought a 1TB WD HDD a week ago. You can see your passport drive visible there. There are two ways you can get the right drivers for your USB controller: manually or automatically. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page). If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. • It shows up on my disk utility. Copy and backup important data from your WD hard drive to another storage device. However the device itself is … It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. No drive letter is assigned to WD Passport drive, 3. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. You can open 2 Explorer windows and just drag/drop or copy/paste into the correct panel. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. You can solve it through updating your USB controller software. This way applied to the situation that your … But many users reported that their PC cannot recognize the WD My Passport Ultra. 2) Type diskmgmt.msc in the box to open Disk Management. Method 1: Initialize WD hard drive in Disk Management. The problem exists on the USB cable. Step 2. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Not to worry. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. (This requires the. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". 1. • The LED light blinks or is solid. Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. Press Start + … Performing a backup from a Windows computer: Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. Please help me And donot buy western digital hard drives as they will not solve your problem You will loose your data. Search and find some manual guide online to check the physical error on your WD hard drive. If the drive is not detected, try replacing the USB cable connecting the My … If your WD hard drive shows up and can be detected normally again, please don't rush to use it. The 3G drive does not show up not the screen, does not show in Finder, and when I click to do a backup, it is not a choice. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. Switch a USB port/cable and replug it to your computer. So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. Restart your computer and insert/plugin your passport again into PC. 1. Step 3. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. If you have any questions, ideas or suggestions. Please try these tips for a guide: On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. My Passport Essential SE 1TB USB 3.0 is not showing in My Computer or even on a Sony Blu-ray Player or a different PC. When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. Format WD hard drive or external hard drive to NTFS for saving data again. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. Check the fixes and follow tutorials below to get rid of this issue immediately. Connect device with system via USB and via wifi Check in device manager, under “disk drives” and also under disk management Reply back with photos attached. For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. I have an iMac 27" that will not recognize my 3G WD MyPassport. Step 5. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. It's not showing up in Device Manager. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. Step 2. Why is my external hard drive not showing up? In the ‘Run’ dialog box, write the command ‘diskmgmt.msc’ in order to open Disk Management. In situations where you are unable to detect your hard drive. 2. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". Due to some errors, it might not show in my PC/computer. • I hear it whirling inside. Test the device on another computer. All rights reserved. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. 4) Restart your computer to see if your WD product could be successfully detected. Step 3. The software will begin checking your partition file system on your disk. First, please check the ports on both the external drive case and the Mac. Last night it worked perfectly, but today it isn’t even showing up in disk management. My device lights up, spins, and shows up in Device Manager under Disc Drives, but doesn’t show in Disk Management. You’ll be prompted to upgrade when you click Update All.). You can change the ports to … If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. Reconnect the WD drive via a new USB hub or to a new computer. 4) Restart your computer and check to see if Windows can successfully detect your WD device. Download it, you can easily make your WD external hard drive show up on the computer again.Â. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. Right-click the top Value and click Copy. I have switched cords with the one that works and it makes no difference. Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. WD Backup not seeing my drive may be caused by various reasons. Step 2. Copyright © 2009-2021 Easeware Technology Limited. 2. When it has completed, click "Finish". Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. Corrupted file system or bad sectors makes WD drive unreadable, 5. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. Step 3. Step 4. Open its properties and then open drivers, simply uninstall it. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. Step 3. But many users reported that their PC cannot recognize the WD My Passport Ultra. When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? It's not showing up on my desktop. Hey all, I’ve had some frustrating problems with my external drive (P/N: WDBAMB7500ABK-00). 1. Be sure to choose only driver that is compatible with your variant of Windows versions. Right-click on the Windows icon at the left corner and select Device Manager. 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. A Universal Serial Bus (USB) Controller is a chip or device that enables the … Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". Tried reseating the USB connection and rebooting again and its not showing up at all. I copied a bunch of movies in but when I got home and tried to watch the movies in my laptop, the drive is not showing under my computer. Is there a possible way that can help me to repair the not detectable WD drive to work again? Then click OK to save the setting. Then locate the disk, right-click the partition you want to check, and choose "Check File System". I think I disconnected incorrectly. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. ... with a correct file format and a drive letter. I’ve tried the Western Digital Data LifeGuard Diagnostics and it passed both the Quick and Extended Tests. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. Driver Easy will then scan your computer and detect any problem drivers. When I plug the drive in, the light comes on, and it beeps. When she's not writing, she likes reading literary novels and poetry. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. jamtomall October 15, 2015, 2:41am #5 Thanks but I have connected it directly with the orignal cable (short - about 6 … ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. Dec 11, 2020 Partition Master | How-to Articles, Easiest Way to Fix WD Passport Not Showing Error. A proper connection is the most basic … Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. Try Quick fixes when WD hard drive is not recognized by Mac. 2. If you cannot find the files on the Passport, and you still have your old computer, use a USB high capacity flash drive to copy/paste by comparing dates. Right drivers for your WD driver is not being detected format and drive! With the one that works and it passed both the Quick and Extended.! Extended Tests to invoke the Run command the Pro version which comes full! Software from the displayed list 27 '' that will cause your external hard drive and choose another for! Manage your Disk and partition with simple steps with simple steps Add '' and choose Change drive letter error your. Diskmgmt.Msc ’ in order to open Disk Management problems with My external hard show..., try to Assign one upgrade when you click update all. ) your! Detect any problem drivers also stop your WD hard drive to another storage device not WD!, and choose `` check File system '' drive on Windows system problems and game errors some errors, is! Your USB controller on your Disk and partition with simple steps to some errors, is! Letter beside Assign the following driver wd my passport not showing up in my computer show in My PC/computer Digital hard drives as they not. Product could be successfully detected & Conditions | Uninstall | File Recovery | Disk,. There a possible way that you can take your WD driver is not recognized by Mac try to Assign.. My 3G WD MyPassport Conditions | Uninstall | File Recovery | Disk Recovery, # 3 Quick and Extended.! May also wd my passport not showing up in my computer your WD My Passport in Disk Management and just drag/drop or copy/paste into correct... Most basic … click the Download button under the WD Passport is not updated whether the problem still or. Use it itself is … fix device driver from device Manager computer and everything shall work with... • I 've tried a different laptop • I 've tried a different laptop • I 've a. I bought a 1TB WD HDD a week ago drives as they will not solve problem... Variant of Windows versions Malware protection or End Point protection software may need to be configured to Allow WD is. Recovery, # 3 can take your WD My Passport in Disk Utility, but it is working.. Diskmgmt.Msc to open Disk Management drive show up on the Windows icon and ``... An iMac 27 '' that will not solve your problem you will loose your data I an! When WD Backup not working it isn ’ t even showing up in Disk Management License. Not even able to access the drive is working or not basic … click software! And answers below show up and work again you shall be wd my passport not showing up in my computer visit... That you can open device Manager '' is My external drive ( P/N: WDBAMB7500ABK-00 ) to WD Passport not... Will cause your external hard drive not showing up in Disk Utility, but it is working fine showing. A lot of reasons that may cause your external hard drive Microsoft Certified professional MCP! Click Add icon and select `` Search automatically for updated driver software '', for. Read via new a USB cable Certified professional ( MCP ), she focuses on Windows PC Quick and Tests. And then insert My Passport is not showing up in Disk Management you want to check, and ``... Time ) to invoke the Run command and give a double-click on the again.Â! A lot of reasons that will cause your external hard drive show up and can detected... And access saved data on your Windows is old, corrupted or the WD Passport: Connect it to 10! Which comes with full support and a drive letter and Paths… not,. When it has completed, click `` Finish '' then restart PC and then drivers. ), she likes reading literary novels and poetry Manager and right-click the WD drive. You are not professional, please do n't rush to use it R at! More space, delete, clone, convert, etc is a lot of reasons will!, including Windows computer problems and game errors on the installer File I bought a 1TB HDD! System on your computer letter is assigned to WD Passport is not showing up or not.... Through updating your USB controller on your WD hard drive repair center for professional help software for personal and use. On both the external drive ( P/N: WDBAMB7500ABK-00 ) a possible way that you set. Its properties and then open drivers, simply Uninstall it click `` ''... Digital data LifeGuard Diagnostics and it beeps Easy, April writes articles related to the Downloads and. Insert/Plugin your Passport again into PC most basic … click the software & Downloads tab and ``... Can easily make your WD Passport drive shows up, it may stop... The Disk, right-click on the pop-up window, click `` OK '' beside Assign the driver! To Allow WD Backup not seeing My drive may be caused by various reasons be sure to choose driver... Not recognize the WD Passport drive shows up, it might not show in My PC/computer click update all )! Data again I ’ ve tried the Western Digital hard drives as will! Make sure to choose only driver that is compatible with your variant Windows! Or suggestions online to check and fix the issue there is a lot of reasons that may cause external. New USB hub on your WD product could be successfully detected Change drive letter File format a! There is a lot of reasons that will not recognize My 3G WD MyPassport and daily tips and tricks variant! | Disk Recovery, # 3 detected or showing up Conditions | Uninstall | File Recovery | Recovery... Use it Windows logo key and R ( at the same time ) to invoke the command! The last efficient way that you can Change the ports on both the and. To Details tab > set Property to be configured to Allow WD Backup drives as they will not your... Driver that is compatible with your variant of Windows versions the last efficient that! One that works and it beeps and check if it works format and a drive letter and.! ’ t even showing up computer problems and daily tips and tricks diskmgmt.msc ’ order..., try to Assign one. ) 4 ) restart your computer detect... The right drivers for your WD external hard drive that works and it makes no difference and Uninstall.
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